Office access and buyer priorities
Office and property managers need clear arrangements for employee, visitor and contractor access. Discuss the lobby, tenant boundaries, deliveries and after-hours requirements for your facility.
Agree entrance observation and visitor records for the authorised areas.
Define reporting of access concerns to the tenant or property manager.
Confirm site instructions, escalation contacts and handover arrangements.
Emergency procedures must follow the facility plan; security does not replace emergency services.
Duties and deployment to agree
Identify lobby queues, loading docks, shared tenant spaces and out-of-hours access as part of the enquiry.
Specify how a concern reaches the building duty manager and when emergency services must be called. Confirm personnel responsibilities and any required training evidence.
Set supervision contacts, report recipients and reporting frequency for each building.
Confirm staffing and availability against the requested schedule before engagement.
Use a written scope to define the agreed duties and management responsibilities.
Supervision and escalation
For a property portfolio, provide separate access rules, tenant contacts, loading-dock procedures and reporting requirements for each building. Confirm any requested system access and technology before engagement.
- Visitor and contractor access records
- Site induction and tenant boundaries
- Duty manager and emergency contacts
- Privacy and reporting permissions
Agree shift handovers and reporting for visitors, contractors and loading-dock activity. Identify the building manager responsible for updating site instructions.
Procurement requirements
- Assignment-specific credential evidence
- Written scope and requested coverage hours
- Supervisor and report-recipient contacts
- Confirmation of location and staffing availability
Office security requirements should be recorded in site instructions, with clear boundaries between personnel duties and property management responsibilities.
Property portfolios and site instructions
List each office building, tenant access policy and loading-dock procedure separately. Confirm the requested staffing, management contacts and reporting arrangements for each location.
Corporate security questions
Can one plan cover several buildings?
Provide each location and its access rules. Confirm site-specific staffing, contacts, handovers and reporting before engagement.
Are tenant systems included?
Specify the systems and permissions required. Access and any integration need agreement; neither is assumed.
Request assignment-specific procurement documents. Location availability and technology require confirmation.
Discuss Corporate Security Requirements
Send the facility location, entrance arrangements, requested hours and management contact. Request a written scope and confirmation of availability.