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Mail at: info@swiftexsecurity.com | WhatsApp: +1 (929) 688‑2664

Privacy Policy

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Effective Date: September 1, 2024  |  Entity: Swiftex Security Services, LLC  |  Governing Law: State of New York

Swiftex Security Services, LLC (“Swiftex,” “we,” “our,” or “us”) operates the website www.swiftexsecurity.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit the Site or submit an enquiry through any of our contact forms.

By using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information in two ways:

  • Information you provide directly: When you complete our contact or quote request form, we collect your name, email address, phone number, company or property name, borough or location, and the message or service description you submit.
  • Information collected automatically: When you visit the Site, our web server and analytics tools may collect your IP address, browser type, operating system, referring URL, pages visited, and session duration.

We do not collect payment card information through the Site.

2. How We Use Your Information

We use information collected solely for the following purposes:

  • To respond to service enquiries and provide security guard deployment quotations.
  • To communicate with you about your enquiry, contract, or ongoing service.
  • To improve the Site’s content, structure, and user experience.
  • To comply with applicable federal, state, and local laws and regulations.
  • To protect the security and integrity of the Site and our operations.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Cookies and Analytics

The Site may use cookies and similar tracking technologies to enhance functionality and analyse traffic. Cookies are small files stored on your device. You may configure your browser to refuse cookies; however, some Site features may not function as intended.

We may use third-party analytics services (such as Google Analytics) to understand usage patterns. These services collect information about your visits in accordance with their own privacy policies.

4. How We Share Your Information

Swiftex does not sell personal data. We may share information only with:

  • Service providers: Third-party vendors who assist us with website hosting, email delivery, analytics, or CRM functions — bound by confidentiality obligations.
  • Legal compliance: Government agencies or law enforcement when required by law, court order, or regulatory obligation.
  • Business transfers: In the event of a merger, acquisition, or asset sale, your information may transfer as part of that transaction.

5. Data Retention

We retain enquiry and contact form data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law — typically no longer than 36 months from the date of last contact, unless an active contract relationship exists. Website analytics data may be retained for up to 26 months.

6. Your Rights

Depending on your state of residence, you may have the following rights with respect to your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal exceptions.
  • Opt-out: Opt out of any non-essential communications from Swiftex.

To exercise any of these rights, please contact us using the details in Section 8 below. We will respond to verifiable requests within 45 days.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

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