At Swiftex Services, we understand that banking is necessary for individuals and small and large businesses. It plays a pivotal role in developing a country's economy. We take our responsibility seriously to provide a bank with security guards.
Banks are financial institutions that custodian public and private funds. A significant part of maintaining trust and safety depends on security guards' vigilantness since CCTV cameras can hardly stop a crime. A guard serves as a deterrent, observes suspicious persons and activities, and reports them.
At Swiftex Security, we train our guards in customer service; they understand that a guard is not just a person in uniform; they are the first to face the customers. Therefore, a polite and approachable guard will improve the first impression. Greeting and hosting customers, they may guide them to the appropriate counters and queues according to their requirements. They can help first-timers and answer queries regarding what forms must be filled out or counter to go for assistance. Our Security guards are adept at these tasks.
Sustaining order in the bank:
- Theft and robbery mainly occur when a figure of authority is absent. In such a scenario, hostile people may create chaos in the bank premises. That is why the presence of a guard is essential, as it urges the customers to maintain proper manners and order in the banking hall. Our guards understand the necessity for a guard's vigilant observation.
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- They are highly skilled in de-escalation to handle any unforeseen events. They must be alert and on their toes, looking for danger. These guards received the training to handle such situations.
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- In times of crisis, they will take action to defend the people and inform authorities.
Ensuring hassle-free service to customers at ATM
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- Our guards at ATMs report power cuts or cash ATMs have been exhausted. A security guard can inform the authorities to ensure customer service is not hampered.
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- ATM protection during outside office hours: Our security guard onsite gives customers much mental peace, as they know they are protected. The presence of security personnel wards off thieves looking for a quick way to get cash.
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- Dettering homeless persons from turning the ATM area into a sleeping area or a safe haven, maintaining order and safety.
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